TERMS OF USE
Last Updated: September 18, 2026
1. Acceptance of Terms
By accessing or using Carolina Outdoor Lighting’s website at
www.carolinaoutdoorlighting.com (the “Site”), you agree to be bound
by these Terms of Use and our Privacy Policy, which is incorporated herein by
reference. If you do not agree to these terms, please do not use this Site.
2. About This Website
This Site is owned and operated by Carolina Outdoor Lighting, LLC (“COL,” “we,” “us,” or “our”), a lighting company headquartered in Asheville, NC. This Site provides information about our service areas, services, portfolio, and related offerings.
3. Permitted Use
You agree not to:
- Use this Site in any manner that violates applicable federal, state, or local laws.
- Attempt to gain unauthorized access to any portion of the Site or any connected system.
- Transmit any content that is harmful, offensive, or disruptive.
- Reproduce, scrape, or systematically download content from the Site without our express written permission.
- Use automated scripts, bots, or other tools to access this Site in a manner that exceeds what a human user could reasonably produce.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
4. Intellectual Property
All content on this Site, including but not limited to text, photographs, graphics, logos, website designs, and the overall look and feel of the Site, is the property of Carolina Outdoor Lighting or its licensors and is protected by United States copyright, trademark, and other intellectual property laws.
5. Contact Forms and User Submissions
When you submit information through a contact or inquiry form on this Site, you represent that the information is accurate and that you are authorized to provide it. We use this information to respond to your inquiry and fulfill your requests, as described in our Privacy Policy.
Submitting a form or providing a phone number does not, by itself, enroll you in text messaging or marketing communications. You may separately choose to receive service text messages, marketing text messages, or email marketing where these options are offered. Consent to one type of communication does not constitute consent to another.
6. Email Marketing
We are transitioning our email marketing and customer relationship management to Modern Merchant Hub. When you opt in to receive marketing emails from us, we use your contact information and communication preferences to manage our mailing list and send email communications through our email service providers. Those providers process information on our behalf to deliver these services. Email marketing consent is separate from SMS consent.
You may unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email communication or by contacting us at office@carolinaoutdoorlighting.com.
6A. SMS Text Messaging Terms
Carolina Outdoor Lighting, LLC offers optional text messaging for service communications and marketing. By selecting the applicable SMS consent checkbox on our forms or otherwise providing express consent, you agree to receive the type of messages you selected at the mobile number you provided.
Service Messages
If you opt in to service text messages, Carolina Outdoor Lighting, LLC may send you messages about your inquiries, requested estimates, appointment scheduling and reminders, installation or service updates, and customer support. These messages may be sent using automated technology. Service messaging consent does not enroll you in marketing text messages.
Marketing Messages
If you separately opt in to marketing text messages, Carolina Outdoor Lighting, LLC may send you recurring promotional messages about outdoor lighting services, special offers, and seasonal promotions, including messages sent using automated technology. Marketing consent is optional and is not a condition of purchasing any goods or services.
Message Frequency and Rates
Message frequency varies based on your interactions with us and the messaging options you select. Message and data rates may apply to messages sent and received. Contact your wireless provider for information about your messaging plan.
Opting Out
You may opt out of text messages at any time by replying STOP to a message from us. You may receive one final message confirming your opt out. After that confirmation, we will not send additional text messages from that messaging program unless you provide new consent. To join again, sign up using the applicable SMS consent option. You may also email office@carolinaoutdoorlighting.com to request that we stop sending text messages.
Help and Support
Reply HELP to a text message for assistance, or email office@carolinaoutdoorlighting.com.
Delivery and Mobile Numbers
Text message delivery depends on your wireless provider and network availability. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages. You represent that you are the subscriber or authorized user of the mobile number you provide. Please notify us if your number changes or you are no longer authorized to use it.
Privacy
Your information is handled in accordance with our Privacy Policy.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate certain features and to understand how visitors use our Site. You can manage your cookie preferences at any time using the cookie consent tool displayed on our Site.
Cookiebot
We use Cookiebot, a consent management platform operated by Cybot A/S, to manage cookie consent in accordance with applicable privacy laws and Cookiebot’s Privacy Policy.
Google Tag Manager & Google Analytics
We use Google Tag Manager to manage and deploy scripts on our Site, including Google Analytics, which collects anonymized information about how visitors interact with our content. This data does not personally identify you and is used to improve our Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Google’s Privacy Policy.
Google reCAPTCHA
Our contact forms use Google reCAPTCHA to protect against spam and automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.
8. Third-Party Links
This Site may contain links to third-party websites, including social media platforms, partner services, or references to blog content. Carolina Outdoor Lighting has no control over, and assumes no responsibility for, the content, privacy practices, or availability of any third-party sites. We encourage you to review the terms and privacy policies of any external sites you use.
9. Disclaimers
This Site and all content are provided “as is” and without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Carolina Outdoor Lighting does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
Services, hours of operation, and location information are subject to change without notice. While we strive to keep this information current and accurate, we make no guarantees as to its completeness or accuracy at any given time. Please contact Carolina Outdoor Lighting directly to confirm current details.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Carolina Outdoor Lighting, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Site, including but not limited to loss of data, loss of revenue, or damages resulting from computer viruses or network failures, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of this Site shall not exceed one hundred dollars ($100.00).
11. Governing Law
These Terms of Use are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising from your use of this Site must be brought exclusively in a court of competent jurisdiction in North Carolina, and you hereby consent to the personal jurisdiction of such courts.
Any claim arising under these Terms of Use must be commenced within one (1) year after the cause of action accrues, or such claim shall be permanently barred.
12. Changes to These Terms
Carolina Outdoor Lighting reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms of Use. We encourage you to review this page periodically.
13. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us:
Carolina Outdoor Lighting
PO Box 17603 Asheville, NC 28816
office@carolinaoutdoorlighting.com